When called upon, he also must take customer complaints and attempt to rectify the problem. The CSR is expected to act according to the guidelines set out by the business and to make the consumer feel comfortable, as well as important. Dry Cleaner/Customer Service, 08/2005 to 09/2013 A-1 Dry Cleaning & Laundry – Rockford Illinois. People drop off their clothes at dry cleaners to have them cleaned and pressed. Apply in person at 927 Highway 10, or call 763-633-1112 for more information. Politely assisted customers in person and via telephone. These tasks can be as simple as treating individual spots and stains. A CSR is responsible for answering the telephone and communicating with other businesses as well as customers. Modify this customer service job description with the key duties and responsibilities for your CSR role. Responsibilities included maintaining raw materials, inspection of garments, repair, redistribution, and meeting of all … Cleaner Job Summary . A CSR will usually handle any financial transactions. Sales Job Descriptions; Dry cleaners clean clothing by using a chemical to treat stains and spots with minimal use of water. Candidate Info. What Are the Job Functions of a Restaurant Cashier? He received his bachelor's degree in public relations from Argosy University. This is an excellent opportunity to begin your career with our incredible team. To preserve the material, some fabrics such as silk, rayon and leather must be dry cleaned instead of being washed in a washing machine. Similar job titles include Customer Service Associate, Member Service Representative, Customer Support … High School Diploma. Understanding the cleaning process and normal cleaning time frames help the employee provide accurate pick-up dates and answer questions about which fabrics can be laundered as opposed to dry cleaned. When a company hires a mystery shopper to come into the location and check up on employees, it is important for the employee to know how to spot a mystery shopper. 100 Main Street, Cityplace, CA, 91019. Greet customers upon entering store, answer any customer questions, and provide excellent customer service. Easily apply: Collins Cleaners of Charlotte, NC is … For example, if a customer comes in with a stained blazer, knowing which stains are commonly removed and which may never come out help the representative advise the customer on the likelihood of a successful cleaning. 1,263 Dry Cleaner Customer Service jobs available on Indeed.com. We are a family owned and operated dry cleaners and coin laundry. Customer Service Representative job description. The goal is to keep the customer happy, so she will return and do repeat business with the company. You'll also need fabric-cleaning chemicals for your dry-cleaning business, including detergent, stain removers, starch and upholstery cleaner. The CSR is the first employee a consumer will see upon entering a dry cleaning establishment. You'll need suede and … 4) Adds liquid soap or chemicals to facilitate … The CSR is the first employee a consumer will see upon entering a dry cleaning establishment. Edit Sample Sign in required. What Are Some Duties That You May Need to Work in a Supermarket. English Español; Deutsch; Ελληνικά ; Português; Cleaner responsibilities include: Cleaning, stocking and … Pay is $12-$15 per hour, based on experience. When a customer comes in to retrive an article, the CSR will show her the bill and receive payment for services rendered. The clerk must ring up each item cleaned at the correct rate and make sure tax is charged on the transaction. … Similar Job Positions. In 2016, 2,784,500 people were employed in the U.S. as customer service representatives. In larger plants, however, a worker usually performs only one job in the cleaning process. We make the hiring process one step easier by giving you a template to simply post to our site. 2. years at this job. This duty will require him to know a lot about what the dry cleaner can or can not do. NuTrend Dry Cleaners is seeking an energetic Customer Service Representative to join our close-knit organization. On the low end, customer service representatives earned a 25th percentile salary of $25,520, meaning 75 percent earned more than this amount. Apply to Customer Service Representative, Cleaner, Customer Service Manager and more! Horacio Garcia has been writing since 1979, beginning his career as the spokesperson for Trinity Broadcast Network. Keeping an accurate record of cash and credit card payment is the first step toward keeping accurate accounting books. The employee should arrive at work clean, appropriately dressed and with the mind-set that the customer's needs are a priority. A customer service representative (CSR) employed by a dry cleaner has several duties, most of which are directly related to dealing with the public. dry cleaning image by Charlie Rosenberg from. Aurore Davies. Input and assisted on customers laundry orders; Prepared and gathered customers account balance at the end of shift. Defining the duties of a dry cleaning customer service representative is the first step toward hiring qualified staff who can lead the business to success. Responsible for delivering all guest items punctually, accurately and in a professional and … Tags must be attached to incoming garments with a correlating ticket given to the customer. This could include suede, furs, blankets, linens, rugs, carpets and more. While all employees should do a good job every time to avoid any negative comments, there are a few tell-tale signs that a customer is actually a mystery shopper. And he fills out an order form telling the cleaner what to do to the article. This Cleaner job description template is optimized for posting on online job boards or careers pages and is easy to customize for your company. The 75th percentile salary is $41,430, meaning 25 percent earn more. Greeted customers entering the store to ascertain what each customer wanted or needed. Customer Service Representative JOB DESCRIPTION. This location is a clean and comfortable … Cleaning Chemicals. This free cleaner job description sample template can help you attract an innovative and experienced cleaner to your company. He marks it in order to identify it as belonging to the customer. This dry cleaning supervisor job description sample will help you to create a basic job description for employees that includes career duties and responsibilities required. » Example Job Title Dry Cleaning Supervisor Employee Duties & Responsibilities 1) Supervises and coordinates activities of workers engaged in drycleaning and … 1,106 dry cleaner jobs available. Knowing every aspect of the business and how to deal with its key suppliers is a critical part of the job. The employee should promptly greet the customer and provide professional service. Edit this sample using our resume builder. I have worked in a fast paced environment and welcome new responsibilities. Laundry and Dry Cleaning Resume Templates. Choose a washer and dryer that offers a large capacity and a reliable warranty. 2) Fastens cover and starts drum rotating. Apply to Customer Service Representative, Front End Associate, Sales Associate and more! Concierge Sales Associate Personal Trainer Bartender Restaurant Manager Waiter Librarian Flight Attendant Animator Call Center Operator Customer Support Housekeeping. Receive and mark articles for laundry or dry cleaning with identifying code numbers or names, using hand or machine markers. Compute sales prices, total purchases and receive and process cash or credit payment. $10.50 an hour. Collins Cleaners 4.4. Dry Cleaner/ Laundry Attendant Receive customer clothes to be dry cleaned, inspect for defects and spots. At the end of the day, the cash and credit card slips in the cash drawer should agree with the total transaction input in the cash register. The low-stress way to find your next dry cleaner job opportunity is on SimplyHired. Some locations offer alterations and repairs such as sewing buttons, … 3) Turns or pushes valves, levers, and switches to admit cleaning solvent into drum. Concord, NC 28025 +1 location. Create Resume. Are you a friendly, hard-working and highly reliable customer service superstar? Cell: (555) 322-7337. Fully understanding your job description and duties Communicating with others clearly, concisely and in confidence Having product and service knowledge about your company and the facility you work in. Sales, Retail, & Customer Support Occupations (4) Science & Research Occupations (1) Supply Chain & Logistics Occupations (6 ) Transportation Occupations (2) Location. In this course you will learn how to: Section 1 – Customer Service in the cleaning industry Section 2 – Acting professionally Section 3 – Working professionally Section 4 – Verbal communication skills …